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We would like to hear from you.

Please use the form below to request literature, have a salesperson contact you, send questions or comments, or let us know how we're doing.

Select items that apply and let us know how to contact you, then click the SUBMIT INFORMATION button at the bottom of the page.

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Send product literature:
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      Quick-Connects®
      Thermo-Trex®

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What can we do to make it easier for you to do business with us?

Are our current business hours of 8:00 a.m. to 6:00 p.m. EST satisfactory to your needs?

Are there any additional comments you would like to make about TPC?

 

Please check the response below as applicable:

IMPORTANCE
In choosing a supplier, how important are each of the following factors (with 1 being not important and 5 being extremely important).

SATISFACTION
Based on a 5 point scale (with 1 being not satisfied and 5 being extremely satisfied), how well has TPC satisfied your needs?

TPC RATINGS

IMPORTANCE

FACTOR/ATTRIBUTE

SATISFACTION

1 2 3 4 5

Quote response time

1 2 3 4 5

1 2 3 4 5

Product expertise

1 2 3 4 5

1 2 3 4 5

Packaging & delivery

1 2 3 4 5

1 2 3 4 5

On-time delivery

1 2 3 4 5

1 2 3 4 5

Overall product quality

1 2 3 4 5

1 2 3 4 5

Responsiveness to changing needs

1 2 3 4 5

1 2 3 4 5

Price

1 2 3 4 5

 

Using the 5 point scale, how satisfied are you with the product and services of our top two competitors?

COMPETITOR RATINGS

IMPORTANCE

FACTOR/ATTRIBUTE

SATISFACTION

1 2 3 4 5

Quote response time

1 2 3 4 5

1 2 3 4 5

Product expertise

1 2 3 4 5

1 2 3 4 5

Packaging & delivery

1 2 3 4 5

1 2 3 4 5

On-time delivery

1 2 3 4 5

1 2 3 4 5

Overall product quality

1 2 3 4 5

1 2 3 4 5

Responsiveness to changing needs

1 2 3 4 5

1 2 3 4 5

Price

1 2 3 4 5

 

Overall, how satisfied are
you with TPC's performance:   

Not Satisfied Satisfied

1 2 3 4 5

 

 

 

Contact Information

Telephone
U.S.A.: 800-521-7935
Canada: 800-545-0122
Mexico: 001-800-290-5614
 
TPC Office
Phone: 216-525-4400
Fax: 216-525-4392
Hours: 8am-6pm EST Mon.-Fri.
 
Postal Address
TPC Wire & Cable
7061 E. Pleasant Valley Road
Independence, Ohio 44131
 
Email
customerservice@tpcwire.com